Cookie Policy

What are Cookies?

A cookie is a small text file that is downloaded on to your computer, tablet or smartphone when you visit a website.

We use cookies when you visit our website for the following reasons:

  • To keep the website and the details you enter into it secure
  • To make our websites as easy as possible to use
  • To help us understand performance of campaigns and content

Different types of cookies

Below is an overview of the the 4 different types of cookies.

Session cookies: These are cookies that are automatically deleted when you leave the website or close your browser.

Persistent cookies: These are cookies that remain on your computer either until it reaches a pre-set expiry date or you choose to remove it.

First party cookies: These are cookies that are created by and placed on your computer by the owner of the website. This type of cookie is usually essential to the running of the web website.

Third party cookies: These are cookies that are managed by a third party but are placed on your computer by the owner of the website. This type of cookie is often used to help monitor activity on the website or to record how visitors to the website got there.

Blocking cookies

If you block cookies from this website you may/will not be able to use some of the online services we offer, for example you may/will not be able to apply for an account online or use Skipton Online to manage you accounts.

If you wish to block cookies from our website you will need to change the 'cookie settings' in your web browser.

Each web browser is different, however you can find out how to do this in your browser's help section.

To learn more about cookies visit www.allaboutcookies.org/manage-cookies

First party cookies that we currently use

Our websites use the following cookies to enable us to provide a consistent user experience

  • cookie_sbs
  • ASP.NET_SessionID
  • verWarn

In addition the following cookies are used on our authenticated websites

  • PortalID
  • __RequestVerificationToken_
  • PortalTicket (BCI/SSC verification needed)

The cookies are essential for usage of our authenticated websites including Skipton Online and online applications.

These cookies are persistent which are set when you visit a secure area of the website and will stay on your computer unless you remove it or until a pre-defined expiry date.

Google Analytics

These cookies are managed by Google Analytics and we use them to understand the number of website visits, how they find the website and how they use the website.

  • _ga
  • _gid
  • _gat

_ga automatically expires after 2 years, _gid after 24hours and _gat after 1 minute.

Google Analytics

  • id
  • IDE

These cookies are managed by DoubleClick and we use them to improve advertising. Some common applications are to target advertising based on what’s relevant to a user, to improve reporting on campaign performance and to avoid showing ads that the user has already seen.

Google AdWords

  • id
  • IDE

These cookies are managed by Google AdWords and they are used to improve search engine and display advertising. An example use of this information is display more relevant advertising to a user based on the content that they have previously viewed on our website.

Optimizely

  • optimizelySegments
  • optimizelyEndUserId
  • optimizelyBuckets

These cookies are managed by Optimizely and we use them to test new website content to improve the user experience.

The Optimizely cookie automatically expires after 10 years

Having problems? Call us on 0345 6016683